At MindWare Technologies, we pride ourselves on providing the best research products for your lab in a timely manner. Our online store provides you an opportunity to order the essential supplies you need faster and at any time of the day or night.
Our office hours of operation a 9am-5pm EST. Any orders placed after 4pm EST may not be processed until the next business day.
Payment Policies: MindWare Technologies online store accepts Visa and MasterCard.
Shipping Policies: MindWare ships all orders via UPS. Orders placed before 2pm EST will usually ship same day. Orders are processed within 1-2 business days and ship between 1-3 business days unless items have been back-ordered. Most shipments will arrive within a standard 5 day business week. You will receive an email after your order is processed with tracking information.
Return Policies: Most merchandise can be returned within 30 days of purchase. Before any returns can be made, an RMA must be requested from MindWare Technologies. Contact us a 614-626-4888 or firstname.lastname@example.org to initiate the RMA process. Refunds will be issued after the return has been received by MindWare Technologies minus a 20% restocking fee. Original shipping charges will also be deducted from the refund unless the return is the result of an error by MindWare Technologies. Please note that bundled items need to be returned with all components for a full refund. Lab supplies such as electrodes and consumable items will only be accepted for return if they are unused/unopened. Other items must be in a new, unused condition with all parts and accessories.